Return Policy & Procedure

  • Call Greentech Manufacturing, Inc. and advise
  • Parts that qualify for warranty will receive a RMA no. Record number on the Return Merchandise Authorization Form. Completed forms are to be placed with returned product and shipped to Greentech Manufacturing, Inc. Please make sure that you record the RMA no. on the outside to the box.
  • Credit will be given to dealers only when the original manufacture authorizes warranty.
  • Processing time can take up to one month.
  • Parts that are being returned due to incorrect item will be given a RMA no. Record the number on the Return Merchandise Authorization Form. Completed forms are to be placed with returned product and shipped to Greentech Manufacturing, Inc. Please make sure that you record the RMA no. on the outside to the box.
  • Once the product is received and inspected a credit memo will be generated.
  • Parts that are being returned for credit will be given a RMA no. Record the number on the Return Merchandise Authorization Form. Completed forms are to be placed with returned product and shipped to Greentech Manufacturing, Inc. Please make sure that you record the RMA no. on the outside to the box.
  • Returned parts must be in good working condition or credit will not be given.
  • A 20% restocking fee applies for all product returned after 30 days.
  • Products must be unused and returned in original containers.